Having a great room or unit to rent is not going to be enough to be a competitor in the world of Airbnb. There are many things that visitors want and expect and there are also lots of ways to ensure guests have a wonderful stay that will result in great reviews and repeat business. These are some simple Airbnb host tips that are sure to result in rave reviews.
Always list with honesty. After all, this is all the guests have to go on when choosing a place to stay. Good pictures and an accurate description leave no room for argument when guests arrive. If the property doesn't have a great view, don't say it does. If local attractions are a long ways away, don't list them as being within walking distance. Honesty is appreciated and can mean the difference between a bad rating and a good one.
Things happen and being inflexible can be viewed negatively. Allowing guests an early or late check in or check out will be one of the things they will remember when writing their review of their stay. Of course, advertising this may lead to being taken advantage of, but making concessions when life gets in the way will make a positive impression. Most hotels can be rather accommodating to this, don't think guests don't know this.
Hosts should know the area and what events and attractions are nearby. Guests will certainly appreciate this information, especially if they are unfamiliar with the surroundings or have spare time during their travel. Know your guests as well; if they are traveling with children, there may be extra information that can be provided. If they are not, skip the kids activities. Tailored to each stay, it is something they won't forget.
Get a keypad entry system and learn how to program it. This is a great way to allow guests to enter if the hosts will not be home and to assure the guests that there are not a bunch of spare keys floating around. A keypad can be programmed with a temporary guest code, which should be different for each new guest, that expires after a set amount of time. This allows for a lot of flexibility and assures security, as the same code would never be used again.
Clean, clean, clean! Don't overlook anything! Guests can be picky, and if something isn't up to par, it can result in bad reviews. Make a cleaning checklist to ensure nothing is overlooked. Once the checklist has been completed, go over the entire place with a fine toothed comb and check it again. Guests will be impressed with a rental that is absolutely immaculate.
Small amenities can have a big impact. Most hotels stock extras such as razors and toothbrushes; some at a cost. Providing these free of charge will be looked upon as a bonus and certainly mentioned in reviews. Some suggestions may be feminine products, an assortment of electronics chargers, batteries, water and snacks, and anything else that can be picked up inexpensively but be appreciated by guests.
Small changes can result in increased business. Taking time to look after the details can mean the difference between a customer for life and a one time deal. Anyone considering a rental on Airbnb will certainly take the time to read past gust reviews, so go out of the way to make a positive impression every time and reap the rewards.
Always list with honesty. After all, this is all the guests have to go on when choosing a place to stay. Good pictures and an accurate description leave no room for argument when guests arrive. If the property doesn't have a great view, don't say it does. If local attractions are a long ways away, don't list them as being within walking distance. Honesty is appreciated and can mean the difference between a bad rating and a good one.
Things happen and being inflexible can be viewed negatively. Allowing guests an early or late check in or check out will be one of the things they will remember when writing their review of their stay. Of course, advertising this may lead to being taken advantage of, but making concessions when life gets in the way will make a positive impression. Most hotels can be rather accommodating to this, don't think guests don't know this.
Hosts should know the area and what events and attractions are nearby. Guests will certainly appreciate this information, especially if they are unfamiliar with the surroundings or have spare time during their travel. Know your guests as well; if they are traveling with children, there may be extra information that can be provided. If they are not, skip the kids activities. Tailored to each stay, it is something they won't forget.
Get a keypad entry system and learn how to program it. This is a great way to allow guests to enter if the hosts will not be home and to assure the guests that there are not a bunch of spare keys floating around. A keypad can be programmed with a temporary guest code, which should be different for each new guest, that expires after a set amount of time. This allows for a lot of flexibility and assures security, as the same code would never be used again.
Clean, clean, clean! Don't overlook anything! Guests can be picky, and if something isn't up to par, it can result in bad reviews. Make a cleaning checklist to ensure nothing is overlooked. Once the checklist has been completed, go over the entire place with a fine toothed comb and check it again. Guests will be impressed with a rental that is absolutely immaculate.
Small amenities can have a big impact. Most hotels stock extras such as razors and toothbrushes; some at a cost. Providing these free of charge will be looked upon as a bonus and certainly mentioned in reviews. Some suggestions may be feminine products, an assortment of electronics chargers, batteries, water and snacks, and anything else that can be picked up inexpensively but be appreciated by guests.
Small changes can result in increased business. Taking time to look after the details can mean the difference between a customer for life and a one time deal. Anyone considering a rental on Airbnb will certainly take the time to read past gust reviews, so go out of the way to make a positive impression every time and reap the rewards.
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Find an overview of the benefits of becoming an Airbnb host, today. You can also get excellent Airbnb host tips at http://www.thehealthjournals.com now.
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